You can find better |Recommended: NoWith all of the new apartments around the Meridian, they need to step up their service. First, when we signed our lease they did not tell us they for over half of our lease term we would not have a lobby due to construction. What bothers me most about this is the delay in receiving packages and lack of concierge. Since there is no room for the packages downstairs because there isn't even a ceiling they store the packages on the top floor. So when you go down to get a package they say they can't go get it because they have to man the desk. I came back 3 times to get a package before I was able to get it. The apartments aren't bad, but for how much you charge you would think there would be nicer counter tops and appliances. With so many other nice apartments in a 3 block radius, Meridian is not at the top.
Thank you for taking the time to share your concerns and for giving us the opportunity to respond. We would like to sincerely apologize for any inconvenience our lobby renovation has caused. We understand your frustration and our renovation team is working diligently to insure a timely completion of our lobby. We strive to provide excellent customer service, and are dismayed to hear that we are not meeting or exceeding your expectations. We understand that you have spoken with our property manager regarding your concerns, but should you need further assistance or have any questions, please do not hesitate to give him a call at 202-326-0000.
I Think that its a nice and safe environment |Recommended: YesI would tell them its a mostly young professional crowd, its a safe fun building. The office needs to be more responsive
Better recycling options needed|Recommended: YesWhile I enjoy the space, I find it very antiquated that the roof, club room and each floor does not have recycling. 1. All shared space that has large garbage cans should also have recycling bins. Otherwise, people throw recycling into the garbage bins. Just as much refuse is collected, but two bins one for rubbish and one for recycling are needed. 2. Each floor should have a recycling hub. Most apartments in DC have room in the garbage chute for recycling to be collected. Having to regularly take the recycling to the trash room on the first floor is in an inconvenience and many in the building do not bother. Further I know others in the building have contemplated reporting the building to DPW for not having convenient recycling receptacles.
Thank you for taking the time to submit a review of our community and for sharing your concerns with us. We warmly welcome and appreciate suggestions from our residents. Unfortunately, we will not be able to install an additional chute for recycling, so all recycling must be brought to the garage level recycling receptacle. We are researching additional recycling solutions for both sundecks. Our property manager would like the opportunity to speak with you further regarding your concerns and possible recycling solutions. Please contact him at 202-326-0000 at your earliest opportunity.
N a|Recommended: YesN a The ranking criteria for this review is very unclear. Particularly the prompt noise - can you hear your neighbors all too well - it is unclear if a high number of stars means agrees that the noise can be heard all too well or if a high number of stars means that noisy neighbors aren't a problem at all.
It's fine|Recommended: YesI love this building. It has great amenities and events. The concierge and front desk staff are great, but the leasing office is a mess. Lease change paperwork consistently gets lost, you have to be on them constantly to get anything done, they make everything a hassle, etc. It's incredibly frustrating. The building is kind of fratty, especially at the pool in the summer, but that's not necessarily a bad thing. People are young and friendly. I don't ever really hear anything from the hallway or my neighbors. Even the walls within the apartment are pretty sound-proof. I've had issues with maintenance not wanting to come in after hours despite situations that constitute an emergency, but generally speaking they're fine. Apartments appliances could use bupdating though.
Thank you for taking the time to review our community and for sharing your concerns with us. We are happy to hear that overall, you enjoy calling the Meridian home. We strive to provide the highest level of customer service possible and are dismayed to hear that you had a negative experience when working with our leasing team. We understand that maintaining appropriate communication with our residents, especially regarding lease documents, is extremely important and apologize for any inconvenience the lack of communication may have caused. Our property manager has reached out to you directly to further discuss your concerns. Please do not hesitate to contact him at 202-326-0000 should you need to speak with him immediately. We look forward to speaking with you soon.
Noisy |Recommended: YesIt would be much better if you change the mirror to block the noise from outside and change to block out curtain or blind.
GREAT place to live|Recommended: YesI had a great experience living at the Meridian Gallery Place. Staff were friendly and the location is unbeatable.
Decent place to live, great location|Recommended: YesOverall, the Meridian is a good place to live, especially if you work downtown and or have just graduated college. That being said, I think that listing it as a luxury building is a bit of an overstatement. The rooftop pool and grills are a great draw, but it often feels like a college dorm with people packed into one-bedroom apartments and cheap fixtures constantly broken in the apartments and hallways. The leasing office can be extremely difficult to work with. It really takes a lot of effort to get questions answered accurately. Although there are exceptions The redeeming quality is the front desk staff and maintenance, they are always friendly, helpful, and prompt.
Thank you for taking the time to review our community and for sharing your concerns with us. We are pleased to hear that overall, you have enjoyed living here, but are dismayed to hear that our leasing team has not met or exceeded your expectations. We strive to provide the best customer service possible and would like the opportunity to speak with you further to discuss ways in which we can improve our services to offer a more enjoyable resident experience. Our property manager will be reaching out to you to discuss your concerns. We look forward to speaking with you soon.
I like Meridian|Recommended: YesI have been living here for two years, and my experience is very pleasant. Here is like a home to me.
TERRIBLE|Recommended: NoHorrible incompetent staff, often was told one thing one day and another the second, very slow response to issues, tons of mistakes with the leasing itself, overpriced for quality of apartments
Hi Frank, Thank you for taking a moment to submit a review about our community and for sharing your concerns with us. Our property manager reached out to you about your experience and we have spoken to our team so that we can make improvements based on your feedback. If you would like to discuss your experience in further detail, please feel free to contact our manager at 202-326-0000. Sincerely, Taryn S.
I love it here|Recommended: YesI love living in the meridian. I just wish my AC worked better in my room.
Worst customer service ever|Recommended: Noleasing staff is disorganized, unprofessional, and ineffective
Poor Leasing Office|Recommended: NoI have had the worst experience with the leasing office. Representatives did not know what was going on with my application and would continuously beat around the bush, not giving me any answers. They were also very unprofessional to me. For example, when I asked a question concerning my application they got frustrated and hung up on me. That is unacceptable.
Experience|Recommended: NoNicole is one of the worst people I've worked with, besides her being rude and unprofessional, she doesn't know what she's doing. The staff other than the doormen and maintenance are unprofessional and I can not wait to move out.
Amazing|Recommended: YesA great place to live, friendly concierge, helpful maintenance staff, nice facilities and amenities