Excellent |Recommended: YesVery young, very clean, very friendly
Very comfortable convenient |Recommended: YesVery convenient. Friendly staff. Great amenities.
The property is lovely |Recommended: YesIt is welcoming and fun. I have met a great group of people and everyone is nice, employee and resident
Very average below average|Recommended: NoExtremely over-priced for the area and the units themselves. Nothing has been upgraded. You can find something in a better area nice apartment for a very similar price. The main issue I have with them is their staff. All of the people at the reception desk are very friendly however I cannot say the same for the leasing office. They will try to over charge you for everything and unless you follow up 5 times to get the money you are owed back, you won't get it. They added an extra month charge onto my rent even after multiple email correspondence of when I was moving out not to mention the key was returned to them . We had a lot of difficulties when we were first renting out the apartment as well. They force you to give notice 60 days in advance. Planned to stay however had a last minute job transfer to a different city. They did not work with me at all and forced me to pay the additional days. I would absolutely NOT recommend to a friend. Much better options in DC.
I like the property. Nice place to live.|Recommended: YesThe only thing I do not like about living here is that my billing each month always has something wrong with it and that is very frustrating.
I am very satisfied|Recommended: YesGreat amenities, fairly responsive staff. Maintenance completes your request within a day or two. Expensive, but if you share an apartment it's a decent deal for what you get in the area
Ok|Recommended: NoPositive experience with maintenance staff and security staff. Overpriced for area based on interior of building, upgrades to units, amenities and construction of building. For similar prices, the surrounding buildings are much nicer and newer.
Not bad|Recommended: YesNice building, leasing office needs work
Hi Mark, Thank you for taking the time to submit a review and letting us know your concerns. Our property manager will be reaching out to you today to discuss your review and how we can improve our customer service. We look forward to speaking with you soon. Sincerely, Taryn S.
Okay|Recommended: NoNot very friendly, poor service. Ask for reviews that aren't anonymous...
Hi Connor, We appreciate you taking the time to review us and giving us an opportunity to try to mend this relationship. We strive to offer only the best customer service and if you have received anything less we want to sincerely apologize. Our property manager will be reaching out to your directly about your experience so that we may truly understand all of your concerns. Sincerely, Taryn S.
Like it |Recommended: YesIt's great Perfect location
Nice location, but annoying rental process and staff|Recommended: NoThe application approval process takes entirely too long. The staff is generally unhelpful it takes hours and sometimes days to hear back from someone in the rental office.
Hi Brett, Thank your review and for letting us know about your experience. It is always our intention to complete all paperwork as efficiently as possible, but sometimes there can be delays. Our team should have communicated with you regarding any delays in processing and we sincerely apologize if we failed to do so. Our property manager will be reaching out to you directly to find out more about your leasing experience and ways that we can improve moving forward. Sincerely, Taryn S.
So Far, So Good|Recommended: YesI've only lived here for about 3 months, but so far it's been a lovely experience. The staff are helpful, the apartments themselves are very nice, and the building amenities pool, gym, packages delivered right to your door, etc. can't be beat. As for noise, I rarely ever hear any of my neighbors like, do I even have neighbors . Whenever we've had to have maintenance up, they've been quick and courteous. The building itself is lovely too When friends come to visit me, they always think that they've somehow wandered into a hotel, not an apartment building, because the lobby is so lovely. I truly hope to be able to spend several more of my years in DC here at the Meridian.
Natalie, Thanks so much for the wonderful review, we sincerely appreciate it! We are so happy to hear that you are enjoying your new home, please do not hesitate to let us know how we can be of any help in the future. Sincerely, Taryn S.
Great apartments with great amenities |Recommended: Yesconveniently located, amazing amenities, and everything a young adult needs at a reasonable price
Nice and fun|Recommended: Yesconvenient
Horrible to come into, but great once you're in|Recommended: YesIf I had not gone through Craigslist I definitely would not live here. It's a beautiful building in a great location but my experience with the leasing office almost made me leave. The process of signing a lease was difficult and confusing. The leasing office appeared unorganized and not very helpful. I was tossed from person to person and was asked for the same documents by multiple people. After successfully signing the lease thanks mainly to my persistence , the front desk continued to give me difficulties with my move in. When I called to inquire over a miscommunication on the move-in date, they blamed the resident before me for the problem instead of taking responsibility. I really didn't care whose fault it was but the desk employee complaining to me about a current resident left a bad taste in my mouth. It's been a poor customer service experience pretty much all around. As a new resident, I currently wouldn't recommend this place to anyone I know.
Hi Jenna, Thank you for your review. During a lease change there can be a lot of confusion between current residents and incoming residents and if we failed to give you the best customer service during the transition we sincerely apologize. Our property manager has reached out to you privately so that we may discuss your concerns and learn how we can provide a better experience moving forward. We appreciate you taking the time to share your concerns with us and look forward to speaking with you soon. Sincerely, Taryn S.