|Recommended: YesGood building — Amenities are great, but leasing office can be slow and you have to be proactive about going in when you have questions. Maintenance is also great and front desk people are nice.
We thank you for taking the time to review our community and for allowing us the opportunity to respond. We sincerely apologize for any miscommunication or missed correspondence and the inconvenience it may have caused. Our property manager has spoken to you recently regarding your concerns, however, should you need to discuss further, please do not hesitate to call him directly at 202-326-0000. Thank you for choosing to call the Meridian home.
|Recommended: YesStaff — Move in process and setting up accounts was unnecessarily difficult. Once lease signed any questions for staff felt like I was an inconvenience.
|Recommended: YesFirst Year Housing — It is great for being young and right out of school. Great location too.
|Recommended: YesWe really like it here - and we are over 50 — Love being in the center of everything, but quiet enough location and building to hear yourself think when inside. Nice people who quiet down if asked, lots of friendly conversation in halls and elevators, and we love being the older folks still working who hang out with young ideas and spirits. Love the pet-friendly atmosphere, too. Staff are knowledgeable, helpful, and questions get answered quickly and correctly. We will be here several years and know we won't need to move.
|Recommended: YesGreat Property, Friendly Community, Terrible Staff — The vibe of the Meridian is young - like right out of college young - which makes it a fun environment to live in over the summer. The workout facility is very nice, and the rooftop grill areas are also a nice amenity. I love the building and property, however the staff is not so great. When applying to Meridian, I was consistently warned about how bad the leasing property management office was. Well, I could not believe how bad it truly is. They are terrible at communication when applying, as well as when residing in the building. Their apathy towards problems i.e. leaks due to pipes bursting, bikes being stolen out of THEIR parking garage, etc. is abysmal. I will say - the front desk staff George and Kevin are extremely friendly and helpful. As is George and his maintenance staff. It really just is the leasing office that sucks.
|Recommended: YesClean, efficient, easy to live in — The building is in the perfect location and has all of the amenities one could wish for when living in the city. It's well maintained and is clean. The maintenance workers could get to maintenance requests a little sooner. Or at least leave a reply back when you leave them a message. The front desk is helpful overall, however, there are a few employees who come off very rude when you're talking to them. But the front desk manager is awesome and couldn't be more professional or helpful
|Recommended: YesGreat — Great
|Recommended: YesLove it — A little on the expensive side, but a wonderful property. Great staff, beautiful architecture, and wonderful amenities.
|Recommended: YesGreat building and great location — Only downside of it is that the administrative staff is very slow on fixing renters issues. It took us like 9 months to fix a contract renewal. Other than that, very happy with everything else.
|Recommended: YesConvenient, safe, modern living in the heart of DC — I most enjoy the sunroom in the unit. It is nice to have floor to ceiling windows to let in ample light.
|Recommended: YesIt's fine gets the job done. Could use some updates. Mass Ave construction can be a bit noisy — On the whole, the building, staff, location, and amenities are great I wish there were some updates to the old formica counters or old carpet in living areas, but on the whole, the building is solid, clean, and noise from neighbors is pretty minimal. The pool, gym, and package delivery make living here super enjoyable
|Recommended: YesGreat property, amenities, great location. — Very nice, homey with an urban city feel
|Recommended: YesGood building — Great apartments and building. The leasing office is extremely inefficient, though, we seem to always need to ask a question 3 times before it gets answered and a month later they'll tell us they have no idea when we bring up the same issue or question. Beyond their incompetence, it is a great building, very friendly front desk, nice rooftop and always convenient to have a washer dryer in unit. I also do enjoy that it's a very young building.
Thank you for taking the time to submit a review of our community and for sharing your concerns with us. We strive to offer excellent customer service and want to sincerely apologize for any miscommunication you may have experienced with regards to your lease changes. Our property manager has reached out to you directly to explain the lease change process, however, should you need further assistance please do not hesitate to contact him directly at 202-326-0000.
|Recommended: NoYou can find better — With all of the new apartments around the Meridian, they need to step up their service. First, when we signed our lease they did not tell us they for over half of our lease term we would not have a lobby due to construction. What bothers me most about this is the delay in receiving packages and lack of concierge. Since there is no room for the packages downstairs because there isn't even a ceiling they store the packages on the top floor. So when you go down to get a package they say they can't go get it because they have to man the desk. I came back 3 times to get a package before I was able to get it. The apartments aren't bad, but for how much you charge you would think there would be nicer counter tops and appliances. With so many other nice apartments in a 3 block radius, Meridian is not at the top.
Thank you for taking the time to share your concerns and for giving us the opportunity to respond. We would like to sincerely apologize for any inconvenience our lobby renovation has caused. We understand your frustration and our renovation team is working diligently to insure a timely completion of our lobby. We strive to provide excellent customer service, and are dismayed to hear that we are not meeting or exceeding your expectations. We understand that you have spoken with our property manager regarding your concerns, but should you need further assistance or have any questions, please do not hesitate to give him a call at 202-326-0000.
|Recommended: YesI Think that its a nice and safe environment — I would tell them its a mostly young professional crowd, its a safe fun building. The office needs to be more responsive